CoronaVirus Update Page Secura Lifestyle

Novel Coronavirus (COVID-19) Information

Coronavirus Update

At Secura Lifestyle Holiday Parks, we take the safety and well-being of our guests, team members and all who visit our parks, seriously. We are actively monitoring Coronavirus (COVID-19) updates and carefully following Government issued advice. You can access official health updates here.

We recommend that you keep up to date with the latest information available from the authorities. We very much appreciate your support, patience and cooperation as we all work together during this time.

Secura Lifestyle Guests (NSW Only) – updated 6/07/2020

Border closure to protect NSW

NSW will temporarily shut its border with Victoria to contain the spread of COVID-19 and to protect the health and jobs of NSW citizens. The closure will be effective from 12.01am Wednesday, 8 July and follows the concerning spread of COVID-19 in Melbourne.

Further information on rules and restrictions is available here.

Advice to our NSW guests (for residents outside of Victoria):

  • There are no limitations to travelling within NSW
  • You may travel to regional NSW for a holiday.

To streamline the check-in process for our guests, important information will be provided prior to arrival. As required by NSW Health, Secura Lifestyle are obliged to outline our “Conditions of Entry” for guests at all NSW Parks. Click here for more details.

Secura Lifestyle Guests (QLD Only) – updated 30/10/2020

Queensland set to further open border from 3 November

Queensland’s border will further open to New South Wales from 1:00am AEST, Tuesday 3 November. While the Greater Sydney region (32 Local Government Areas) will remain declared hotspots, the border will open to the remaining parts of New South Wales.

Travellers from these regions can come to Queensland for any reason, and may travel via Sydney Airport as long as they travel directly there, and do not leave the airport except on their departing flight. A border pass declaration is still required.

The entire state of Victoria also remains a declared hotspot.

Advice to our QLD guests: The teams at our Queensland Secura Lifestyle Parks look forward to welcoming NSW guests from 3 November. Border Pass Information can be found here. Our Parks are committed to your health and safety. For further information, please read our COVIDSafe Guest Conditions of Entry here.

Secura Lifestyle Guests (Victoria Only) – updated 15/09/2020

From 11:59pm 16 September, regional communities will progress to the Third Step of the reopening roadmap.

Travel can resume for regional Victorians holidaying anywhere in regional Victoria.

Further information on Coronavirus (COVID-19) Restrictions can be found here.

Advice to our Victorian guests:

The teams at our Victorian Secura Lifestyle Parks are excited to be able to reopen our doors to all intrastate regional guests. Some facilities may be limited to comply with caps on public gathering.  Guests will be required to wear a face covering when outside their accommodation.

Keeping You Safe and Healthy

For your safety and extra peace of mind, we have introduced a range of additional measures to ensure our current standards of cleanliness and hygiene are even more rigorous

  • All guests are provided with information prior to arrival outlining symptoms to look out for and preventive measures to help them minimise the risk of infection.
  • We are taking hygiene seriously and you can be confident that our Parks are being cleaned frequently and to the highest of standards, and that our staff are employing heightened levels of sanitation.
  • We’ve implemented the recommended precautionary operational measures of the Australian Government Department of Health to protect the health and safety of guests and team members.

If you have any questions, please do not hesitate to contact the park you are visiting.

Booking Policy

All parks are required to comply with the Australian Consumer Law regarding refunds. For more information please see this advice and useful easy to read guide

Understanding that the situation is continually evolving, we are aiming to reduce any concerns by being flexible. If you are due to stay with us soon and need to make changes to existing reservations, please complete the form below.

Information provided is current as at 30/10/2020.

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