CoronaVirus Update Page Secura Lifestyle

Novel Coronavirus (COVID-19) Information

Coronavirus Update

At Secura Lifestyle Holiday Parks, we take the safety and well-being of our guests, team members and all who visit our parks, seriously. We are actively monitoring Coronavirus (COVID-19) updates and carefully following Government issued advice. You can access official health updates here.

We recommend that you keep up to date with the latest information available from the authorities. We very much appreciate your support, patience and cooperation as we all work together during this time.

Important Information for Secura Lifestyle Guests (NSW Only) – updated 29/05/2020

Holiday Travel Restrictions to be lifted from 1 June 2020

NSW residents will be able to take a holiday anywhere in NSW from next month, with intra-state travel restrictions to be lifted from Monday 1 June, 2020.
Premier Gladys Berejiklian and Deputy Premier John Barilaro said NSW citizens will be able take recreational trips across NSW, as long as they maintain social distancing and good hygiene.

Excerpts from Media Release: Holiday Travel Restrictions to be Lifted from 1 June (Gladys Berejiklian, Premier; John Barilaro, Deputy Premier, 20 May 2020)

As required by NSW Health, Secura Lifestyle are obliged to outline our “Conditions of Entry” for guests at all NSW Parks. Click here for more details.

Advice to our NSW guests: The teams at all NSW Secura Lifestyle Parks are incredibly excited to be able to reopen our doors to guests. All our cabin accommodation and sites are now available to book from 1 June 2020 onwards. Conditions of Entry apply. To streamline the check-in process for our guests, important information will be provided prior to arrival.

Important Information for Secura Lifestyle Guests (QLD Only) – updated 1/06/2020

The Queensland Government has released its UPDATED roadmap for the accelerated easing of restrictions across the state

From midday on Monday 1 June 2020, Queensland is opening up for Queenslanders. Under further easing of restrictions Queenslanders can travel anywhere in Queensland for any purpose at any time. Unlimited travel and overnight stays for all of Queensland* (including for school holidays).

Current Interstate border control measures will remain in place and reviewed for Stage 3 of the Roadmap.

For further information, see the roadmap and the comprehensive FAQ document.

*Except Biosecurity Areas or Restricted Areas

Advice to our QLD guests:  The teams at our Queensland Secura Lifestyle Parks are excited to be able to reopen our doors to guests from midday 1 June. A guest declaration is required to be completed on arrival.

Important Information for Secura Lifestyle Guests (Victoria Only) – updated 28/05/2020

Holiday Travel Restrictions to be lifted from 1 June 2020

In line with advice from the Chief Health Officer, the Victorian Government has announced some further easing to restrictions.

  • Camping and tourist accommodation allowed if no use of shared facilities*

* Communal toilets are open to guests arriving from 1 June. Other shared facilities including showers, camp kitchens and laundries remain subject to the current restrictions.

Advice to our Victorian guests:  The teams at our Victorian Secura Lifestyle Parks are excited to be able to reopen our doors to guests. All our self-contained cabin accommodation is available to book from 1 June 2020 onwards. For site bookings, including ensuite sites, please contact the park directly:

BIG4 Borderland Wodonga: info.border@securalifestyle.com.au or (02) 6024-3906

Secura Lifestyle Shepparton East: info.shepp@securalifestyle.com.au or  (02) 5829-2396

Keeping You Safe and Healthy

For your safety and extra peace of mind, we have introduced a range of additional measures to ensure our current standards of cleanliness and hygiene are even more rigorous

  • All guests are provided with information prior to arrival outlining symptoms to look out for and preventive measures to help them minimise the risk of infection.
  • We are taking hygiene seriously and you can be confident that our Parks are being cleaned frequently and to the highest of standards, and that our staff are employing heightened levels of sanitation.
  • We’ve implemented the recommended precautionary operational measures of the Australian Government Department of Health to protect the health and safety of guests and team members.

If you have any questions, please do not hesitate to contact the park you are visiting.

Booking Policy

All parks are required to comply with the Australian Consumer Law regarding refunds. For more information please see this advice and useful easy to read guide

Understanding that the situation is continually evolving, we are aiming to reduce any concerns by being flexible. If you are due to stay with us soon and need to make changes to existing reservations, please complete the form below.

Information provided is current as at 1/06/2020.

Contact Form

Contact Form

First
Last
Enter Email Address
Confirm Email Address
Please include stay dates, to assist with your enquiry
Sending